Support

FAQ's

Please check our FAQ's for a solution before submitting a support request

Register for a support account

If you already have a support account please click here to login

boujou online support system provides support customers with a library of information relating to boujou products. There is also the opportunity to log specific problems to be dealt with by a support technician efficiently. If you do not have a boujou online support account then you can apply for one by filling out the registration form below. Your login and password will be sent to you by email.

Please note: We aim to help all customers, but the support service we provide is exclusively for customers who have a valid support contract.

Phone support for those with a valid support contract is available on the following numbers:

USA 303.799.8686.
Rest of World +44.1865.261800

For those without a valid support contract please email boujousupport@vicon.com, including the words 'no contract' in the subject line or check our FAQ's.

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