Application Engineer (Biomechanics)

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Vicon is the world leader in motion capture, developing high performance software and hardware products for the entertainment, engineering and medical industries. Vicon products have been used in most major feature films and many games and TV commercials. We have offices in Oxford, Denver and Los Angeles. This position is in our Denver office.

SUMMARY

Vicon Motion Systems, Inc. has an immediate opening for an innovative and team-oriented person to assist in supporting and testing our video and optical capture systems. We are interested in individuals with a solid Biomechanics and/or Engineering background. You will collaborate with the product design team to evaluate and test new products and prototypes. You will also help innovate all phases of systems support.

PRIMARY RESPONSIBILITIES

  • Customer Support: Provide first line technical support to Vicon customers, using various methods: Telephone, email, video calls, desktop sharing. Develop and maintain accurate records pertaining to customer accounts and contacts
  • Installation and training: Plan and deliver installation and commissioning of new motion capture systems and software training. Travel domestically and internationally to customers’ facilities.
  • Product Support: Create content for effective support and promotional purposes – documentation, website FAQ, tutorials, videos and working examples using Vicon software.
  • Testing: Test software and hardware to quality assure Vicon products for release. Record bugs and feature requests from customers.
  • Demonstrations: Assist the Sales team by developing effective demonstrations to prospective clientele. Represent Vicon at trade shows, conferences, and events.
  • Manage multiple issues simultaneously

REQUIREMENTS AND QUALIFICATIONS

  • Bachler of Science degree required.
  • 30% domestic travel and possible International travel.
  • Strong written and verbal communication skills, problem solving skills, and technical troubleshooting expertise.
  • Confident and able to communicate professionally with and at all levels.
  • Excellent presentation skills.
  • Self-motivated and resourceful in finding solutions by working with others.
  • Organized and able to prioritize tasks working alone or within a team.
  • The ideal candidate will have previous experience with supporting technical products and customers as well as a background with motion capture technology, force platforms, EMG devices, and camera lens optics.
  • Able to demonstrate proficiencies with Matlab, Python or Visual 3D.
  • Other desirable experience; Nexus, Tracker, Shogun, Unity, Unreal, TrackD, VRed or ROS.

Vicon offers an excellent benefits package including medical, dental, long term disability, a company matched 401(k) program, generous vacation allowance, and coworkers who are driven to succeed and enjoy a fun, challenging work environment.

Vicon is a subsidiary of OMG plc, a public company founded in 1984 with a proven track record of growth, financial stability, technical innovation and long-term customer relationships. We are an equal opportunity employer.

Compensation:

The salary range for this position is $50,000 – $58,000.  This will be dependent on the experience and expertise of the incoming candidate.  This role is eligible for a discretionary bonus based upon company and individual performance.

Interested individuals please send a cover letter, and resume/CV to: [email protected]

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