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SUPPORT

As a valued Vicon customer, help is only ever an email or phone call away.

For remote assistance, if you need to share your screen, please download Teamviewer from the link below

Email Us

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Downloads

Visit this page to download our software – the latest point releases are free to all customers who own a licence of that version of our software. You can also find downloads here for all our models, third party plugins, and other useful information such as sample data and SDKs.

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FAQs

Read our frequently asked questions

FAQs
Documentation

Have a more in-depth question about how your software or hardware works? Visit this page to view our wide range of detailed technical documentation, containing many useful user guides, as well as tools and utilities.

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Training & Commissioning

When our customer support engineers visit your site for the initial install, they will commision your system and give you in-depth training.

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Support plans

We have a wide range of support plans on offer, read about them here.

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Support cases

Log in below to manage your existing Vicon support cases.

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FREE SUPPORT FOR LIFE

Support is a crucial part of the Vicon offering and it’s something we’re very proud of. Not only do new customers receive a one year warranty on their hardware, but all of our customers benefit from unlimited phone, email and web technical support for the life of their system.

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Catch up on the latest news

Whilst you wait for our next newsletter, maybe you would like to check out our latest news, or read our annual magazine ‘The Standard‘ for the latest industry news in detail.

Latest News

Female

Small Medium Large
Chest 78.7cm / 31in 85.1cm / 33.5in 87.6cm / 34.5in
Waist 63.5cm / 25in 68.6cm / 27in 78.7cm / 31in
Hips 81.3cm / 32in 86.4cm / 34in 91.4cm / 36in
Inside Leg 66cm / 26in 69.9cm / 27.5in 77.5cm / 30.5in

Male

Small Medium Large Extra Large
Chest 86.4cm / 34in 94cm / 37in 103cm / 40.6in 114.3cm / 44.5in
Waist 71.1cm / 28in 83.8cm / 33in 90cm / 35.4in 99.1cm / 39in
Hips 88.9cm / 35in 94cm / 37in 100cm / 39.4in 109.2cm / 43in
Inside Leg 66cm / 26in 69.2cm / 27.3in 71cm / 28.3in 81.3cm / 32in