SUPPORT INSTALL QUESTIONAIRE

Please fill in the form below:

    General

    Primary Contact

    Secondary Contact

    PC

    Have you purchased a PC? Did you purchase your PC through Vicon?

    Do you have any reference video cameras?

    PC FAQ: What are the latest PC specifications?

    Have you activated the software license file on your PC?

    We recommend having the license before we arrive on-site

    Hardware

    Do you need assistance with determining where your cameras should be mounted? Do you plan to move your cameras around for different studies or environments? Are there any obstructions in the room? (ie. pillars, equipment, etc)

    Do you plan to start the hardware setup prior to the engineer's arrival? Is there a ladder or lift available onsite for the engineer to reach the mounting location?

    3rd Party Hardware

    Do you plan on integrating force plates?

    Do you plan on integrating EMG?

    Do you plan on integrating any other analog devices?

    3rd Party Hardware

    Do you plan on integrating any additional devices? (Eye Tracker, etc)

    3rd Party Hardware

    Do you plan on integrating any 3rd party equipment? (ie. Time code, SDI video)

    3rd Party Hardware

    Will you be using backpack computers?

    Software

    Do you have previous models or reports that you wish to use with your new system?

    Will you be capturing finger data? Will you be using props? Do you have someone available to dress in a Mocap suit for the training?
    Will you be using props? Do you plan on using any other non-Vicon software with your Vicon data?

    Do you already have a prepared scene you plan on streaming tracking data to? Do you have retargeting tools you plan on using?