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VICON SUPPORT

We’re here for our customers every step of the way

Brochure

Free support for life.

Support is a large part of the Vicon offering and it’s something we’re very proud of.

From the day your system is installed, you have access to our global support network, meaning help is only a click, call or email away.

Not only do new customers receive a one-year warranty on their hardware, but all our customers benefit from access to phone, email and web technical support for the life of their system.

PEACE OF MIND

Vicon’s global support plans offer coverage that makes sense: whether you have a two camera Vero system or a 250 camera Vantage system. Free software upgrades, discounts on training courses, unlimited technical support and web conferencing are just some of the great benefits of purchasing a support plan from Vicon.

Download our Support Brochure for a complete breakdown of what is included in our support plans, or contact us for further details.

Read all about how we will help you commission your system and that training that we offer at initial install below.

LEARN MORE

ABOUT VICON SUPPORT

20 customer engineers

OUR TEAM

We have over 20 customer support engineers, who are all experts in their field – they have 17 Masters degrees an PHDs between them.

300 days F2F support

GOING THE EXTRA MILE

Demonstrating our commitment to excellent and highly personalised customer service, our support team clocks up over 300 days of face-to-face life sciences customer visits per year – and this number is increasing every year.

60% distie training

RIGOROUS ACCREDITATION

We have the best distributors in the market who earn their accreditation by meeting our stringent criteria and rigorous training requirements, so they add value to the customer.

GET IN TOUCH

Vicon are here to support you on your Motion Capture journey. We’re happy to provide more information, answer questions and help you find the solution you need. Get in touch with our experts today

Get in touch

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Female

Small Medium Large
Chest 78.7cm / 31in 85.1cm / 33.5in 87.6cm / 34.5in
Waist 63.5cm / 25in 68.6cm / 27in 78.7cm / 31in
Hips 81.3cm / 32in 86.4cm / 34in 91.4cm / 36in
Inside Leg 66cm / 26in 69.9cm / 27.5in 77.5cm / 30.5in

Male

Small Medium Large Extra Large
Chest 86.4cm / 34in 94cm / 37in 103cm / 40.6in 114.3cm / 44.5in
Waist 71.1cm / 28in 83.8cm / 33in 90cm / 35.4in 99.1cm / 39in
Hips 88.9cm / 35in 94cm / 37in 100cm / 39.4in 109.2cm / 43in
Inside Leg 66cm / 26in 69.2cm / 27.3in 71cm / 28.3in 81.3cm / 32in