Read through our frequently asked questions below

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Will reformatting a computer affect my licensed software?

Reformatting or reimaging a machine will change the locking information of the license, rendering it invalid. To prevent this from happening, the license can be revoked, before the reformatting, and then re-issued to the computer once the process is complete. Before performing any major changes to a computer, seethe FAQ How do I revoke my license. Always contact Vicon support before taking action if you have any questions.