Read through our frequently asked questions below

Build My System

Operating systems questions

What operating system (OS) can I use with my Vicon Software?
Current release version Windows 10 Windows 7* Linux OSX
Shōgun 1.5.2 64 bit x x x
Nexus 2.11 64 bit x x x
Evoke 1.3.1 64 bit x x x
Tracker 3.9 64 bit x x x
Polygon 4.4.6 64 bit x x x
Capture.U Desktop 1.3 64 bit x x 10.12
CaraLive 1.3.0 64 bit 64 bit* x x
CaraPost 1.2.0 64 bit 64 bit* x x
Pegasus 1.2.2 64 bit 64 bit* x x
ProCalc 1.4.0 64 bit x x x
ProEclipse 1.4.0 64 bit x x x
DataStream SDK 1.11.0 64 bit x 64 bit 10.11
Bodybuilder 3.6.4 64 bit 64 bit* x x

Please do note:

  1. Recommended and fully supported in Windows 10 (64bit) — with .NET Framework 4.5 and above
  2. * Although Vicon Software may install and function under other Microsoft Windows operating systems
    (Compatibility tested only Windows 7 (64bit) — with .NET Framework 4.5) , this is not officially supported or recommended by Vicon.
    After January 14, 2020, Microsoft will no longer provide security updates and support for PCs with Windows 7. If you continue to use Windows 7 after support has ended, your PC will still work, but it may become more vulnerable to security risks
  3. For Legacy version please contact Vicon Support

   Copy a link to this question.
How do I set up my network card?

1. Open the Network and Sharing Center and navigate to Change Adapter Settings. Vicon Vantage/Vero cameras are designated to one port.  For each Vue (or Bonita Video) camera connected, there will be additional network port used.

2. Right click on the proper port and go into the Properties. The Local Area Connection Properties window will open. Make sure only Internet Protocol Version 4 (TCP/IPv4) is selected.

3. Select Internet Protocol Version 4 (TCP/IPv4) from the list and select Properties to assign the proper IP address.

a .Vantage/Vero cameras will have the following IP Address: and Subnet Mask of:

b. The following will be dependent on which POE and computer network card is used within the lab.

The following table shows IP addresses that are commonly used in current Vicon systems (for 10G network cards):


IP Address

Port for Vicon optical (main)
Port for Vicon video 1–8

For older Vicon system configurations that use i340 or i350 network cards, you may have additional ports that can be used for Vicon video cameras:


IP Address

Port for Vicon optical (main)
Port for Vicon video 1
Port for Vicon video 2
Port for Vicon video 3
Port for Vicon video 4

Select OK to close out of the Internet Protocol Version 4 (TCP/IPv4) Properties.  And OK again to close out of the Local Area Connection Properties.  This will make sure all changes have been saved.

4. Feel free to rename the network port so it is easily identifiable. Such as ViconMX, VUE1 or VUE2

For further assistance please refer to the Configuring Ports section of the the Vicon Documentation Page: Configuring Network Card Settings

   Copy a link to this question.