Read through our frequently asked questions below
The most up to date Firmware can be found via the Vicon Firmware Update Utility.
The firmware update utility provides a robust guided workflow that allows you to update your camera firmware more reliably.
When the utility is installed and started, allow it through the Windows firewall in order for it to communicate with the cameras and reprogram them.
Note: Starting other Vicon software during the operation of the reprogramming tool may interrupt the updating process.
New updated firmware versions are designed to load onto legacy hardware (i.e. T-Series/Bonita), but do not (unless specially stated) contain any specific updates for these products and are functionally identical to previous legacy firmware builds. The ability to load newer firmware onto legacy hardware is provided for convenience when updating systems containing a supported mix of camera types.
If you own a system comprised of only legacy hardware such as Pre T-Series and Bonita please contact Vicon Support
Mixed Camera Systems:
When running a mixed system please ensure that the Firmware is the same for all cameras.
The Firmware version should correspond to the newest generation of camera in your system.